How Hempress Hygienics Cut Outbound Order Entry Time by 75%
Industry: Food & Beverage
Business: Hempress Hygienics
About: Hemp-based Period & Personal Care
Company Size: 2-10 employees
Key Challenge: Manual wholesale order entry across fragmented systems, consuming critical founder time
The Solution
With Marilyn managing everything from sales to fulfillment, automation was essential, so Buddy partnered with her to overhaul their manual wholesale operations. Key improvements included:
AI-Powered Order Extraction: Automatically parsed purchase orders from both email and EDI PDFs, removing the need for copy-paste workflows.
QuickBooks Integration: Generated draft invoices with tagged fields, eliminating manual data entry
3PL Coordination: Creating order CSVs into a ready-to-send document for the 3PL portal.
Centralized Dashboard: Gave Marilyn a single interface to monitor, review and trigger outbound fulfillment steps and track payments — no more tab-hopping.
The Results
After adopting Buddy, Hempress Hygienics experienced immediate operational relief:
Saved 75% of time previously spent on outbound order entry.
Reduced manual errors and fulfillment delays.
Freed up Marilyn’s time to focus on higher impact work.
“I used to spend hours a week manually handling orders across different systems. Now with Buddy, I hit a button and it’s done. It’s like having a virtual ops assistant.” - Marilyn Califano, Founder
Key Takeaways
By automating their outbound wholesale process, Hempress Hygienics was able to grow their business without growing their back-office burden. Buddy’s seamless integrations and smart order handling helped Marilyn reclaim her time and focus on building the brand.
Want to Eliminate Operational Bottlenecks?
Hempress Hygienics’ story shows how Buddy can turn messy wholesale fulfillment into a clean, efficient workflow. Book a demo and let us show you what automation can do for your team.
